SupportStartern8n template

AI Receptionist: a free n8n template.

Missed call at 9pm? The caller gets a helpful text with a booking link in 30 seconds.

What it does

A missed call is usually a lost customer. This workflow fixes that. When a call goes unanswered, the caller gets a friendly text within 30 seconds: a quick answer, your hours, and a booking link. It works at 9pm, on weekends, and on holidays. You capture the job while your competitor lets it ring. Importable n8n JSON with setup sticky notes on every node. This one is free. Download the file below, import it into n8n, add your keys, and run it.

Inside the workflow: 20 nodes

  1. 01Missed Call WebhookWebhook
  2. 02Config (EDIT ME)Set
  3. 03Normalize InquiryCode
  4. 04Test Mode?If
  5. 05Mock AI Intent (test mode)Set
  6. 06AI Intent and Urgency (OpenAI)Http Request
  7. 07Parse AI IntentCode
  8. 08After Hours?If
  9. 09After Hours GreetingSet
  10. 10Open Hours GreetingSet
  11. 11Route IntentSwitch
  12. 12Compose Booking TextCode
  13. 13Compose Question ReplyCode
  14. 14Compose Urgent AlertCode
  15. 15Send SMS (add your Twilio node)No Op
  16. 16Send Reply (add your email or Twilio node)No Op
  17. 17Alert Owner Now (add your Twilio node)No Op
  18. 18Build Log RowCode
  19. 19Log to Google Sheets (add your Sheets node)No Op
  20. 20Respond With SummaryRespond To Webhook

Questions

Do I need to code?
No. AI Receptionist is an importable n8n JSON file. Every node carries a sticky note that tells you what to set.
How do I import it into n8n?
Open n8n, press the three dots menu, pick Import from File, and select the JSON. Then follow the sticky notes.
What do I need to run it?
A free or paid n8n instance. The workflow has a Config node for your values and a test mode that runs with zero external credentials.
What does it cost?
Nothing. The JSON downloads directly, no email needed.