SupportStartern8n template
Review Response Writer: a free n8n template.
Answers every Google review on brand. 5 stars instantly, 1 star after your approval.
What it does
Answered reviews win customers. Ignored ones cost them. This workflow watches your Google reviews and writes a reply in your voice for each one. 5-star reviews get thanked instantly. 1-star reviews get a careful draft that waits for your approval before anything posts. You look responsive every single day without opening the dashboard. Importable n8n JSON with setup sticky notes on every node. Add your keys and run it.
Inside the workflow: 18 nodes
- 01New Review WebhookWebhook
- 02Config (EDIT ME)Set
- 03Normalize ReviewCode
- 044 Stars or More?If
- 05Test Mode? (positive)If
- 06Mock Thank You (test mode)Set
- 07AI Thank You (OpenAI)Http Request
- 08Parse Thank YouCode
- 09Post Reply to Google (add your Google Business node)No Op
- 10Test Mode? (negative)If
- 11Mock De-escalation (test mode)Set
- 12AI De-escalation (OpenAI)Http Request
- 13Parse De-escalationCode
- 14Compose Approval EmailCode
- 15Email Draft for Approval (add your email node)No Op
- 16Build Log RowCode
- 17Log to Google Sheets (add your Sheets node)No Op
- 18Respond With SummaryRespond To Webhook
Questions
- Do I need to code?
- No. Review Response Writer is an importable n8n JSON file. Every node carries a sticky note that tells you what to set.
- How do I import it into n8n?
- Open n8n, press the three dots menu, pick Import from File, and select the JSON. Then follow the sticky notes.
- What do I need to run it?
- A free or paid n8n instance. The workflow has a Config node for your values and a test mode that runs with zero external credentials.
- What does it cost?
- Nothing. You trade your email for the download, and I send the file plus the setup guide.